Frequently Asked Questions
Your guide to shopping at TEESHOPPEN
What is the delivery time for my order?
We strive for fast delivery. Typically, orders are processed within 24 hours and delivered within 2-5 business days depending on your location.
How do I return an item?
We offer a 101-day return policy. Simply use our online return portal to generate a label, pack the items in their original condition, and drop them off at your nearest parcel shop.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Maestro, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a garment you already own that fits well and comparing it to our measurements for the perfect fit.
Are your basic tees pre-shrunk?
Yes, most of our cotton products are pre-shrunk during the manufacturing process to ensure they maintain their shape and fit after the first wash.
Can I change or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, changes can only be made if the warehouse has not yet started packing your order. Please contact our support team immediately.